🛫 Terminal 1 (Domestic Only)

Airlines: Vietnam Airlines domestic, VietJet, Pacific Airlines, Bamboo Airways (scaled-back). Domestic flights only.

Layout: Older facility but recently renovated. The Vietnam Airlines Domestic Lotus Lounge is here for status holders.

🌍 Terminal 2 (International + Premium Domestic)

Airlines: Vietnam Airlines international (SkyTeam — Tokyo, Seoul, Bangkok, Singapore, Frankfurt, London, etc.), Cathay Pacific, Korean Air, Singapore Airlines, ANA, JAL, Cathay Pacific, Air France-KLM, Lufthansa, Emirates, Qatar, Turkish, Etihad.

Layout: Modern, expanded in 2024–2025. Three Priority Pass lounges: Song Hong, NIA Business, SH Premium. Plus the Vietnam Airlines Lotus Lounge for status.

45-Day Visa-Free for 13 Nationalities

UK, Germany, France, Italy, Spain, Sweden, Denmark, Norway, Finland, Russia, Japan, Korea, Belarus: 45-day visa-free entry for tourism since August 2023. US, Canada, Australia, NZ, EU others need e-Visa (90-day, $25 USD, apply online before travel).

e-Visa for 80+ Nationalities

$25 USD for a 90-day single-entry e-Visa. Apply at the official Vietnam Immigration portal (evisa.xuatnhapcanh.gov.vn) — BEWARE third-party sites charging $50–80 for the same service. Approval typically 3–5 business days. Print the approval and bring on arrival.

Customs Reality

Drone declaration required. Cash declaration over $5,000 USD equivalent. Cigarettes 200, alcohol 1.5L. Strict on antiquities, war memorabilia, religious items — declare anything that could be cultural patrimony. Personal medication: bring prescriptions for controlled substances.

⭐ Express Bus 86 — The 45,000 VND Default

Express Bus 86 runs from T2 (and stops at T1) to Hanoi Railway Station via Hoan Kiem Lake — through the Old Quarter. Frequency every 25 minutes, ride ~50 minutes. Pay the conductor in cash (~45,000 VND single, exact change appreciated).

📱 Grab — Vietnam’s Dominant Rideshare

Grab is the Southeast Asian super-app (Indonesian-Singapore origin) and the dominant rideshare in Vietnam. Grab Bike (motorbike taxi, no luggage, solo) is the speed-priority option for traffic. GrabCar is the standard car. Pickup zones at the kerb outside arrivals. Fares 30–40% cheaper than licensed taxi.

🚖 Mai Linh / Vinasun — The Reputable Taxi Companies

Use only Mai Linh (green-and-white) or Vinasun (white-with-red-stripe) licensed taxis from the kerb. Both have meters; insist on the meter from the start. Fare to Old Quarter ~350,000–450,000 VND. Don’t accept “greeter” offers — those are unlicensed and overcharge by 2–3×.

✨ Song Hong Business Lounge T2 (Most popular Priority Pass option)

If you eat once at HAN, eat phở bò (beef noodle soup) at Pho 24 in T2 — 80,000–120,000 VND ($3.50–5). Bánh mì (Vietnamese baguette sandwich with pâté and pickled vegetables) at Bánh Mì 25 outlets is the cheap-and-perfect alternative. Skip the airport McDonald’s — Hanoi food is genuinely the world’s best, and the airport version is honest.

Vietnamese coffee is genuinely distinctive — robusta beans (not arabica), drip-filtered through a phin filter, mixed with sweetened condensed milk over ice. Highlands Coffee at HAN T2 serves a credible cà phê sữa đá at 50,000–80,000 VND ($2–3.50). Buy whole-bean Trung Nguyen coffee at duty-free for 150,000–300,000 VND per bag — the take-home essential.

Take-home picks: Trung Nguyen / Highlands coffee, Vietnamese silk scarves (verify silk weight stamp at duty-free), lacquerware bowls and trays, traditional conical hats (small/foldable versions exist), nuoc mam fish sauce in vacuum-sealed bottles. Avoid airport-priced silver and pearl jewellery — Hanoi’s Old Quarter Hang Bac silver street is 40–50% cheaper.

Bamboo Airways scaled back operations significantly in 2024, suspending most international routes and reducing domestic frequencies. If you have a Bamboo booking, verify operational status before travel — many routes were transferred to Vietnam Airlines or VietJet. Check the carrier directly. Vietjet has expanded to fill the gap.

Vietnamese tap water is NOT recommended for tourists. Hotels typically use filtered water for ice and brushing teeth; outside hotels, stick to sealed bottles. At HAN, free refill stations don’t exist the way they do at European airports. Bottled water at the kiosks runs 20,000–35,000 VND (~$1) for 500 ml.

Hanoi has 4 seasons unlike most of Vietnam: cool winter (Dec–Feb 10–18°C), hot humid summer (Jun–Sept 28–35°C with 80%+ humidity), and rainy season May–October. Typhoons can affect HAN July–October — rare but real. Winter pollution can affect visibility on cold mornings (Nov–Mar).

Viettel, Vinaphone, MobiFone all sell tourist SIMs at HAN arrivals — 100,000–250,000 VND ($4–10) for a 30-day plan with 5 GB. Show passport at activation. EU roaming via your home plan does NOT cover Vietnam. Buy local SIM or eSIM (Airalo / Holafly). 5G coverage is widespread across Hanoi.

Vietnam’s violent crime rate is low; Hanoi is widely regarded as safer than Bangkok or Manila for solo female travellers. Petty theft (motorbike snatch-and-grab) is the main risk in Old Quarter — keep bag straps tight and across your body. For arrivals after 22:00, use Grab or Mai Linh/Vinasun licensed taxi from inside the arrivals hall, never a kerbside cab.

Vietnamese Dong (VND) exchange ~25,000 VND per USD in 2026. USD widely accepted at hotels and tourist restaurants but the exchange rate is poor — pay in VND where possible. Tipping: 10% on restaurant bills (often added as service charge), 50,000–100,000 VND per bag for porters, 20,000–50,000 for taxi rides. Cash works for street vendors and small shops; cards work at hotels and chain restaurants.

Unlike China, Vietnam does NOT block Google, Facebook, WhatsApp, Instagram. Internet works normally; no VPN needed for Western apps. Some news sites have intermittent restrictions, but the major platforms work. 5G is rolling out across Hanoi with growing coverage.